Service Innovation Archives

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The Key to Cyber Resilience: The 7 Reasons Your Legal Firm Should Prioritise Cyber Security Awareness

According to a 2023 survey involving 200 UK law firms, more than 80% found they run an IT landscape with …

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Head in the Cloud: How Legal Firms Can Mitigate Risk When Undertaking Cloud Adoption

According to a 2023 survey, 37% of 900 law firms operating in the UK depend on legal technology for critical …

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Moneypenny Launches Insolvency Support Line to Help Firms ‘Cut the Noise’

Leading outsourced communications provider Moneypenny has launched a new Insolvency Support Line product to help busy practitioners concentrate on insolvency …

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Enter 2023 With Optimism, But Don’t Get Stung By Seasonality

The beginning of a new year brings with it a sense of opportunity and as 2023 unfolds, accountancy sector leaders …

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Are you meeting clients’ digital expectations?

With ample choice at clients’ fingertips, legal firms are faced with a time critical need to stand out, especially online. …

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How to propel the growth of your Small Legal Firm

Legal firms are similar to other businesses in many ways, despite their obvious and technical differences. It is expected that …

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Digitising and streamlining audit testing in a hybrid world

  We continued our ICAEW partnership with a webinar last month focused on the Streamlining of Audit Testing in a …

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Should I Be Thinking About Microsoft 365 for my Law Firm?

For most lawyers, Microsoft’s Word, Outlook and other products are familiar parts of their everyday life. Should they follow the …

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The Lawyer’s Practical Guide to: Artificial Intelligence

  As a lawyer, you probably hear a lot about new technologies, but don’t have time to sit and read …

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10 Lessons for Recessions with Derek Southall Founder & CEO of Hyperscale Group

And so we are officially in a recession… Jobs are being lost, litigation is on the rise and costs are …

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Productised service delivery + effective proposition development = growth

Over the course of last year I wrote about many areas around the drive towards productisation. You can read more …

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Derek Southall Discusses How Legal Tech Is No Longer Dictating its Own Future

Derek writes “The last three years has seen a huge surge in the uptake of technology used by law firms …