In our world of lawtech, fintech, machine learning, AI, and smart drafting, talking about telephones seems so passé!  So why …

Moneypenny’s head of the finance sector Louise Walpole explains why telephone confidentiality should be front of mind. Picture the scene: a receptionist in an accountancy practice takes calls …

  Moneypenny has launched a new call-tracking service to help accountancy businesses identify which marketing campaigns, ads, web pages, and specific keywords …

  Defining and agreeing lead qualification criteria is crucial to a successful lead management process—but it’s not a one-off task …

  You’ve done your research, filled in an enquiry form on a business website and explained what you need, and …

According to new research, one in three marketers struggle to follow up leads properly, while almost half (43%) say they …

  Moneypenny has launched a new call-tracking service to help accountancy businesses identify which marketing campaigns, ads, web pages, and specific keywords …

  As Chief Technology Officer (CTO) of Moneypenny, the leading outsourced communications company, Pete Hanlon is ideally positioned to share …

Leading outsourced communications provider Moneypenny has launched a new playbook to help accountancy businesses improve customer retention. Titled ‘Retaining Customers …