Services Innovation
10 Lessons for Recessions with Derek Southall Founder & CEO of Hyperscale Group
And so we are officially in a recession… Jobs are being lost, litigation is on the rise and costs are …
Productised service delivery + effective proposition development = growth
Over the course of last year I wrote about many areas around the drive towards productisation. You can read more …
Property CIO and Innovation Leaders Survey 2020
The Alternative Real Estate & Property Technology Summit brought together over 100 CIOs and innovation leaders from across the leading …
Derek Southall Discusses How Legal Tech Is No Longer Dictating its Own Future
Derek writes “The last three years has seen a huge surge in the uptake of technology used by law firms …
Collaboration Focus: collaborating internally on product & service design
I am not a big fan of ‘buzz’ words but I think that ‘collaboration’ has earned its place as such …
Alex Edds: Workplace Transformation and the Next Generation Employee
With the average workforce in 2020 said to comprise 35% millennials, 35% Generation X, 24% Generation Z and only 6% …
Industry Insights: The Client of the Future – Innovating Around the Client Experience & Outcomes
Following on from the launch of Alternative Insights earlier this year, we are delighted to share with you our first …
Daniel Teacher: Workplace Transformation and the Next Generation Employee
Daniel Teacher examines the likely aspirations of the next generation and the part agile and flexible working, fast working technology, …
Lauren Parker-Mitchell: The Client of the Future – Innovating around the Client Experience
As we continue the Alternative Insights pain point series on The Client of the Future – Innovating around the Client …
Release of Kim 10.0 – Evolving to Simplicity. Enabling Digitization.
Imagine if Professional Services organizations could self-serve and submit and track support requests without leaving Microsoft Word..
The accountancy practice of the future
The traditional ways of working are changing at an incredible rate – all driven by the fast pace of technological …
“Productisation” will drive growth for innovative professional services firms
I believe the next decade will see a shift within professional services firms, where they will transition from a model …