Client of the Future Archives

September-insights

Industry Insights: The Client of the Future – Innovating Around the Client Experience & Outcomes

Following on from the launch of Alternative Insights earlier this year, we are delighted to share with you our first …

Fibre-CRMsocial

The future client of accounting is tech savvy and ambitious: is your firm ready to help them thrive?

The future client of accounting is tech savvy and ambitious: is your firm ready to help them thrive? Digital technology …

Simon-Drane-2

Client needs are transitioning to a technology enabled, data-driven, productised, outcomes-based, collaborative model

We are moving from a world where professional services firms were focused on their process to one where they are …

Microsoft1

Robert Pope: The Client of the Future – Innovating around the Client Experience

We spoke to Robert Pope, Microsoft UK Dynamics Sell With Lead (SMB) – Microsoft Business and Digital transformation specialist, about our …

T-TechAug

Lauren Parker-Mitchell: The Client of the Future – Innovating around the Client Experience

As we continue the Alternative Insights pain point series on The Client of the Future – Innovating around the Client …

JLL-Aug

Alex Edds: The Client of the Future – Innovating around the Client Experience

The changing needs of the real estate customer Writing an article on the changing needs of a real estate customer …

Wilson-Fletcher-1

Wilson Fletcher: The Client of the Future – Innovating around the Client Experience

If you want to design tomorrow’s client experience, don’t start in the past Genuinely innovative services inspire new behaviours in …

Hudgell-Solicitors-Aug

Nigel Stott: The Client of the Future – Innovating around the Client Experience

Today’s comment on Alternative Insights pain point series for The Client of the Future – Innovating around the Client Experience, …

Silverfin-Aug

Cameron John: The Client of the Future – Innovating around the Client Experience

Within the Alternative Insights pain point series on The Client of the Future – Innovating around the Client Experience, today’s …

Royds-Withy-King

Dave Eagle: The Client of the Future – Innovating around the Client Experience

As we continue the Alternative Insights pain point series on The Client of the Future – Innovating around the Client …

Reuben-Barry

Reuben Barry: The Client of the Future – Innovating around the Client Experience

As we continue the Alternative Insights pain point series on The Client of the Future, Reuben Barry, Director of Data …

Herbert-Smith-Freehills-Aug

Melanie Ryan: The Client of the Future – Innovating around the Client Experience

Continuing Alternative Insights view from the Professional Services marketplace around The Client of the Future – Innovating around the Client …

MAPP-Aug

Robert Stark: The Client of the Future – Innovating around the Client Experience

Continuing Alternative Insights view from the Professional Services marketplace around The Client of the Future – Innovating around the Client …

Stephen-Scown-Aug

Robert Camp: The Client of the Future – Innovating around the Client Experience

Alternative Insights challenged the Professional Services market to answer the question: “What does the client of the future look like …

Earlsferry-Advisory

Professional services firms need to build innovation bridges – Part 2

In Part 1 of this article I explored some of the recent cross-industry news around the areas of internal efficiency, …

Simon-Drane1

Professional services firms need to build innovation bridges – Part 1

So much of what professional services firms are dealing with around the areas of technology evolution is not unique to …