Blog Archives

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New Guide Highlights Need for Empathy in Accountancy Customer Care

A guide has been launched to help accountancy practices put empathy at the heart of customer care and ensure that …

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Access Legal Reveals Five Keys Barriers to Firms Complying with AML Regs

Access Legal has revealed five key barriers that are impacting law firms’ ability to prove Anti-Money Laundering (AML) compliance following …

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Almost Half of Legal Firms Not Prepared for SRA Thematic Reviews

LONDON, UK – March 2022 A recent poll of legal practitioners and compliance officers has found that 44 per cent do …

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7 Immediate Steps to Make Cyber Security a Key Part of Your Healthy ‘No-Blame’ Culture

Whilst human error is the cause of 95% of cyber-attacks / data breaches, we all need to recognise that well-informed, …

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6 Important Questions Law Firms Should Ask Their Prospective Suppliers of New Software

When bringing onboard new practice management software partners, or any new technology partners, there are many cyber security-related questions we’d …

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7 Top Tips for Law Firms to Ensure Their Cyber Security for Homeworkers is Solid

When the Prime Minister spoke to the nation on 23-3-20 instructing us all to work from home where possible, the …

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6 Key Lessons We Can Learn from the Cyber Security Mistakes of Other Law Firms

The mishaps of some law firms in terms of their cyber security shortcomings have been well documented. Rather than risk …

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Why Cyber Security is More Important to Law Firms Than Ever

Cybercriminals mean business and it seems increasingly that their most attractive prime target is the law firm. For this reason, …

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2022 Business Planning. The 12 “Must-Haves” for a Digitally Savvy Law Firm

2021 is coming to an end. On 31st Dec 2021, we will have seen 652 days since lockdown was first …

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Is DMS an Unsung Hero, Dull as Dishwater, or Essential for 21st Century Working?

You’re not alone if the mere mention of a Document Management System – or DMS – causes you to groan, …

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Bite-Sized Views from 3Kites: We Need to Join Together!

So sang Roger Daltrey on The Who’s 1972 ‘Join Together’, and it is this refrain that I think of when …

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Moneypenny Marks Word Mental Health Day with Top Tips to Minimise Stressful Interruptions

Over the past year workers’ stress associated with the interruptions caused by remote working – such as Zoom meetings, deliveries …

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How Law Firms Can Create an Inbound Call Management Strategy

In a busy marketplace, first impressions are crucial. The way inbound calls are answered gives clues as to a firms’ …

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An Interview with Andrew Kidd, Legal Director, Corporate, Specsavers

As part of a report, in partnership with Clarilis, we asked Andrew Kidd, Legal Director, Corporate, at Specsavers to share …

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Bite-Sized Views From 3Kites: Do You Want the Leather Upholstery? Why Saving on Project Resources Can Be a False Economy

Imagine spending hundreds of thousands on a Rolls Royce only to kit it out with plastic seats or an underpowered …

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Bite-Sized Views from 3Kites: Why Can’t I Recreate My Best Leftovers Meals? The Benefits of Contract Lifecycle Management

Many in-house legal teams will have to manage a broad array of contracts covering areas as diverse as employment of …

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Fees First or People First? How Progressive Partners are Focusing on People

By Doug Sawers, Managing Director at Access Legal It’s no surprise that the legal sector has been traditionally seen as …

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Bite-Sized Views from 3Kites Consulting – The Archipelago of Documents

During my time of working for large law firms, document storage was pretty straightforward and, I felt, necessarily dictatorial – …

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