Collaboration will unlock innovation and new growth but is culturally challenging
Collaboration is perhaps not a term that sits well with professional advisors who have historically built their entire business model and reputations around being the expert and getting it right first time.
Productised service delivery + effective proposition development = growth
Over the course of last year I wrote about many areas around the drive towards productisation. You can read more about areas such as productisation, data, and innovation, within accountancy, law and in-house in these links. Some recent work I have done with law firms...
Effective Technology Enablement Starts and Ends with Understanding the User
There is so much focus around “innovation” in the professional services industry at the moment, and I have written about many of the challenges with this. These include the technologies people are exploring, the methods being used, the changing needs of clients or the...