Author: Robert Camp

Robert Camp: The Client of the Future – Innovating around the Client Experience

Alternative Insights challenged the Professional Services market to answer the question:
“What does the client of the future look like in your sector, what are their needs and expectations and how do you intend to effectively service them?”
Robert Camp, Director of Strategic Innovation at Stephens Scown discusses his experiences and expectations of the LEGAL sector and asks…
Why do professional services firms find it so hard to listen to their clients?

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