According to a recent report[1] from customer experience (CX) specialists Insight 6, the property sector scored better on customer experience than the financial, accountancy and legal sectors – but despite being the best of the bunch, there is still room for...
The pandemic has seen a dramatic and sustained increase in demand across the housing market. Since Rishi Sunak’s initial announcement and subsequent extension of the stamp duty holiday, agents have been working relentlessly to deal with buyers and sellers looking to...
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