Bite-sized views from 3Kites: Is the ISO standard for Knowledge Management useful?
The International Standards Organisation published its standard for Knowledge Management Systems in November 2018 after a period of consultation. Although knowledge management had been mentioned in the ISO standard for Quality Management Systems (ISO 9001), there had...
Bite-sized views from 3Kites Consulting: The Training Side – How do we Learn Now?
These past months have taught us that you can’t simply take the training session you used to deliver in a large room and run it as a video conference. Delegates struggle to concentrate as it is, and video conferencing makes it harder again. We need to make training...
Bite-sized views from 3Kites Consulting: Replacing File Shares with Teams/SharePoint
For many, SharePoint was the best thing since sliced bread for so long that it became stale, so often an answer without a problem. Then Teams along came to confuse Microsoft’s collaboration story still further before it was rescued by Lockdown. Alongside Zoom, Teams...