Access Customer Success Journey – providing ongoing support for your practice
As a trusted long-term technology partner we’re not only committed to providing the best software solutions to the legal market, we want to build a lasting relationship where we support firms to meet their goals and ambitions. Our dedicated Customer Success function, founded in 2016, was developed to put the customer at the heart of everything we do and give our customers a voice right the way up to our executive board.
As busy legal practitioners and businesses, it can be difficult to efficiently undertake change management, implement new technology and arrange ongoing training to ensure staff are making the most of their Lawtech. Our Customer Success teams will work with you to ensure seamless implementation and integration of technology into your firms’ ecosystem alongside staff training programmes. This means you can leave the technical stuff to us while you focus on what you do best, serving clients.