At our recent Alternative In-House Hangout, in partnership with ContractPodAi, we brought together in-house experts from leading organisations to share their experiences of how contract lifecycle management impacted the digital transformation journeys of both their departments and the business as a whole.

Top 3 takeaways:

1. A contract management system can get the wider business to see contracts as a company-wide responsibility.

2. Contract lifecycle management is an approach rather than a tool; organisations should think of it as a concept when building a CLM strategy.

3. Setting KPIs shouldn’t be a box-ticking exercise. Metrics must drive value by being measurable, relevant to the business, and having meaningful dependencies.