At our recent Tech Leaders Hangout, our panel talked about leadership in the virtual working environment. Here are three takeaways from Deborah O’Neill, UK & Ireland Head of Digital at management consultancy, Oliver Wyman


Being in management consulting, most of the advisory work I do is with other organisations on how they run effectively. Lots of conversations we’re having at the moment is around the opportunity to de-layer management structures and move decision making closer to those impacted. This is because you can move to a much more cross-functional, smaller, decision-making basis when connecting remotely – and on a more frequent basis. Organisations are seizing the chance to change how they communicate and free up roles or time to look at more strategic topics.”


“We are seeing a shift to a more nimble way of working, with more frequent decision-making and targeted spending. Executives are saying, ‘let’s spend a bit of money and check it’s doing what we expect before we spend the full amount’. That’s brought a massive culture change in terms of how decisions get made and how efficiencies are realised.

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