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Alternative Takeaways from Haig Tyler, Chief Information Officer at Herbert Smith Freehills

Here are three takeaways from Haig Tyler, Chief Information Officer at Herbert Smith Freehills, at our recent Tech Leaders Hangout where our panel discussed how to lead in a remote working world.

HARNESS DIGITAL DEXTERITY

Haig embraced lockdown as an opportunity to try new ways of using tech and upskill his staff.

We’ve taken quite a measured approach. I think we are very excited to start to get back into the office, but what I probably remained positive about are the virtual capabilities that we got. We’re doing things now that we wouldn’t have done before. And we’re doing global town hall meetings quite regularly. So that whole broadcast scale of communication has really been adopted well. Our digital dexterity has gone through the roof and we have a lot more capabilities in our individuals.

Have you considered all the ways your business can seize new virtual opportunities?

USE TECH TO DO THE FORMERLY IMPOSSIBLE OR IMPRACTICAL

Haig provided an example of embracing tech for new ventures.

We ran an internal digital conference a couple of months ago that we would never have run as we wouldn’t have flown everyone around the world. We got 120 people at one point digitally collaborating and talking about our digital client offering. And so it’s a fantastic example of using a) the basic tools and b) using them to do something that probably wouldn’t have been possible or wouldn’t have happened before.”

Physical distance isn’t synonymous with disconnection. Technology affords businesses the chance to connect in brand new ways, bypassing the jet lag!

THERE IS RENEWED ENERGY AND ENTHUSIASM FOR TECH-BASED SOLUTIONS

 In terms of the future, some of the services I think we’re very excited about focusing on is the technology that makes the legal work better. It’s building on our tremendous heritage of e-discovery and looking at automation, workflow, contract review, and some of the more niche areas of specific packages to help us do that law. But I think, with the digital uplift that we’ve now got, we’ve got that engagement and enthusiasm and those projects will just go so much better than they have in the past.

As we have found new confidence in technology, curiosity has soared in terms of how tech can be used to achieve even more in the workplace.

For full details of the Alternative Hangouts series please click here.