Return to the Office – Governance

In the previous Lights-On Consulting Return to the Office articles, we covered ‘People and Workplaces’, ‘IT Service’ and ‘Technology’ to help law firms address some of the key considerations in their post-lockdown planning.

In this, our penultimate article in the series, Steve Whitwham considers the governance issues that may need to be addressed as part of a firm’s ‘return to office’ planning and sets out some important recommendations.

Just as Spring gives way to Summer, lockdown measures will give way to economic pressures as governments strive to re-start the economy and save those sectors facing economic challenges.

Return to office-based business is inevitable and firms will be keen to re-establish a presence in the office but it is unlikely that the professional services sector will revert to how things were before COVID-19. New ways of working will require new operating models and those in turn will need new governance measures.

These new operating models and the move from a fully in-office set-up prior to the pandemic to a hybrid or even virtual firm will require radical changes to employment contracts, service methods, performance management and governance models.

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Lights-On Consulting Limited

Lights-On Consulting Limited

Lights-On Consulting Limited
Lights-On is an independent IT consultancy established in 2005 on the core principles of confidentiality, experience, independence, integrity, and deep knowledge. We specialise in legal and professional services, working with clients that range from niche commercial practices through to global and magic circle clients. We are proud to say that we have been working with many of our clients for well over a decade. Lights-On can help you to get the best out of the solutions you have or on new technologies that can future-proof your firm, drive efficiency and better position you to compete in your markets. The majority of our IT consultants have held leadership positions in law firms and corporates as well as being experienced consultants – this combination of in-house management and independent consultancy allows us to provide insightful and supportive IT advisory services. Whilst strategy is key to a successful IT project, there also needs to be a clear plan to communicate and implement the strategy. As such we look for both strategic and practical abilities in all our people and “strategic advice, practically delivered” has become a mantle for Lights-On and how we work. From independent advice on a technology evaluation or procurement project, through to a strategic IT review or our ‘IT Director as a Service’ offering, our extensive experience across legal and professional services makes Lights-On the first choice for an ever growing number of firms.