Here are three takeaways from Anita Drew, Group Legal – Head of Digital, IT and Commercial at Prudential talking about communicating with internal clients in the post-Covid digital environment.

Technology is king

One area that has been discussed at great length across all our Hangouts is technology and the impact that is has had during lockdown. Anita discussed this at great length and explained what systems this could mean for your legal function.

“As has become so clear during lockdown, unless you have the right technology you really can’t do your job to the best of your ability. You must have a fit-for-purpose IT infrastructure and then the right applications on top of that to continue operating via the cloud. For the legal function, that might mean your e-billing system, your contract management system, or your e-signature system. If you were relying on paper-based signing, for example, then switching to an e-signature platform has been essential to keep going, to getting your contracts and your forms signed in a timely manner.”

Lockdown has highlighted the need for the right technology to ensure that legal teams can work from remote environments in the most efficient way.

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