People, workplaces, IT, technology, governance and working practices: Lights-On introduces its mini-series of ‘Return to the Office’ guides to help law firms tackle some of the key aspects of planning an exit from lockdown.

Change has been forced upon us in the first few months of 2020. The way we live, the way we work, the way we communicate, the way we shop and the way we socially interact have all changed. We have even changed the way we queue! In this change process the majority of people are likely to follow some variant of the Kübler-Ross model below:


We have suffered the shock of growing infection figures and death statistics and some are in denial, ignoring social distancing or coming up with incredible conspiracy theories. Six plus weeks in and the frustration of lock-down has given way to difficulties and depression in some as our minds transition from this being short term to being medium to long term constraints and impact on our lives.

What this series of brief papers we will explore are the “upward curve” elements. We will explore how firms are now looking at how a “new start” could happen, and how they are experimenting with ideas and set-ups to accommodate a new set of social norms.

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