Company employees may be working from home for many months. In order to operate effectively and stay connected, the right conferencing technology will be essential

Around the world, organisations are planning for the very real possibility of staff working from home for a period of weeks or months. Meetings that previously occurred in-person with clients or colleagues must now take place remotely.

Conferencing technology has evolved significantly, and there are many alternatives to basic dial-in. But as companies move to large-scale remote working, many are finding shortcomings with web conferencing tools. We’ve identified four factors to consider when evaluating a solution.

1. Simplicity

Conference calls have been an important part of day-to-day life for years, but some employees will be using meeting technology for the first time. They must be able to schedule and join calls from home, rather than relying on colleagues to set them up. Clients must be able to join meetings without having to download software, which is often blocked by security settings. Integration with everyday tools like Outlook and mobile apps can improve usability. For international use, choose a solution with a multi-lingual interface. Bottom line – to avoid time wasted getting meetings started and dealing with distractions, the user experience must be streamlined and intuitive.

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