Alternative Professional Services Tech Leaders Hangout #1 Survey

During each of our Alternative Hangout sessions we pose a series of survey questions to participants. At our first Professional Services Tech Leaders session we heard from the following speakers:


At each session we pose a number of survey questions to our audience. Here is what we asked them and how they responded:

1. What impact will the accelerated adoption of technology during the lockdown have on the number of people employed in your business in the next year?

Of the respondents 76% said that their business would employ a similar number of people in their business in the next year. However, 20% of believed that there would be cuts made to staff numbers lowering the overall number of employees. 4% of those surveyed said that their business would have more employees.



2. Do you think that your technology departments will maintain the momentum on technology innovation once the lockdown ends?


The overwhelming majority (92%) said that they expected tech momentum to continue once

the lockdown ended. This result falls in line with the other industries we have surveyed including Law Firms, In-House Legal Teams, Real Estate & Property and Accountancy Practices.  None of those surveyed believed that the technology momentum in their business would significantly slow down post lockdown.



3. Do you have the right skill sets within your business to support working from home (WFH)?

97% of our Hangout attendees said that they have the right skills within their businesses to support working from home.

Only 3% of those surveyed said their team did not have the right skillsets to work from home.



4. How are you personally coping with WFH during lockdown?

77% of people said they were either coping ‘very well’ or ‘reasonably well’ with working from home during the lockdown. Only 17% responded ‘fine’ or ‘fair’ and none of those responded that they were not coping well with working at home during the lockdown period. Throughout our other Hangouts we’ve noted that working from home can pose more of a challenge to those with young families and those living in shared accommodation etc. with many younger team members increasingly looking forward to being able to return to the office in whatever capacity they can.

5. What % of your clients have put technology projects on hold?


Over half of respondents (55%) said that their clients had put technology projects on hold. 25% of those surveyed said that three quarters of their clients had paused tech projects and 5% said that all of their clients had put their tech projects on hold during the Covid-19 pandemic. 15% of those surveyed said that none of their clients had paused tech projects.




6. Do you think you will have to change your product offering for your customers in the next 12 months?

Interestingly 80% of people said that their business would have to change their product offering available to customer over the next 12 months. As more businesses adjust to working through Covid-19 and getting used to a ‘new normal’ it is becoming increasingly apparent, across all sectors, that business priorities are changing.