This is Part 3 of a series of three articles covering the key content, for me, from this year’s event, held on 3-4 February 2020.

Part 1:   How to develop a culture for change and innovation.
Part 2:   Lawyers and change.
Part 3: How to embed change and innovation successfully.

As I was writing Part 3, it became clear there is a lot of content here, so I’ve decided to break it into three articles:

Part 3A:

  • What problem are you trying to address?
  • What data do you need and what will it tell you?
  • Choosing your product/solution
  • Resource planning

Part 3B:

  • Selling the product/solution internally
  • Sponsorship from the top
  • Dealing with stakeholders – internal and external

Part 3C:

  • Change management
  • Communication
  • Training
  • Measurement and ROI

Theme 3, Part 3A: How to embed change and innovation successfully

Although Chris Martin of Coldplay was most certainly not referring to embedding innovation, or any type of change, in legal teams when he sung these words in The Scientist, I can’t help finding them most apt:

“… Nobody said it was easy.

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