Professional services firms embrace automation

A survey from BDO suggests professional services firms are some of the UK’s biggest investors in automation. The poll of 200 UK chief financial officers and financial directors conducted by the audit and advisory firm found that professional services firms have dedicated 12% of company spend to automation – 3% more than the national average – and nearly one in five professional services companies see automation as their biggest priority for the coming five years. Neil Williams, a partner at BDO, said: “Professional services firms may not have been as visionary and enthusiastic as others in the past, but they are no longer the technology sceptics they were once considered to be. CFOs are clearly optimistic about the business potential of automation and technology, investing at levels above the national average in both staff training and new technologies.”

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