RPA can benefit banking and the public sector

Consultancy.uk takes a look at how Robotic Process Automation (RPA) can reduce costs and boost productivity, accuracy, data analysis and decision-making in the banking and the public sector. RPA is the fastest growing segment of enterprise software with 63% growth in 2018 according to a poll by Gartner – but consultancy.uk notes that “Careful consideration needs to be exercised in ensuring that’s it’s not a one size fits all approach.” Banking and the public sector are however two sectors that are ideal for RPA because they adhere to three broad criteria, being typically based around manual work, featuring repetitive roles, and being mature sectors (so “if the implementation process does not follow an efficient path, any return on investment will be diminished”).

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