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Capita renews mortgage contract with The Co-operative Bank

Capita is renewing its contract with The Co-operative Bank to manage the lender’s mortgage servicing operation in the UK in a move that will also see the consulting firm continue to support the bank’s digitally enabled transformation. The Co-operative Bank’s renewed contract with Capita is worth up to £141m over six years and will see the outsourcing firm run a full range of mortgage services, from initial enquiry and application to mortgage maturity.

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