Digital business solutions agency Dock9 has released its 2019 Mortgage Playbook, setting out vision for the future of technology in the mortgage space. The publication includes views from leading figures in the industry and interviews with a wide range of innovators and thought leaders in the mortgage space; it also details the ten ‘plays’ that could form the engine of digital transformation. These include processes, techniques and technologies including blockchain, chatbots, Applications Program Interface and Artificial Intelligence to deliver self-service financial websites.

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