A leading legal researcher has warned that the “hackers, hustlers and hipsters” of legal tech hackathons are “not enough” to solve the “intractable problems” of access to justice. Professor Roger Smith also described the £1.2bn court modernisation programme as “dogged by lack of independent evaluation” and “by a tendency to pervasive hype.” In his annual report on the digital delivery of legal services to people on low incomes, Professor Smith said: “Increasingly, there seems a realisation that hackers, hustlers and hipsters are not enough to solve some of the intractable problems of access to justice… no ‘killer app’, no one overwhelming innovation, has emerged.”
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