Industry Insights: The Client of the Future – Innovating Around the Client Experience & Outcomes
Following on from the launch of Alternative Insights earlier this year, we are delighted to share with you our first edition of Industry Insights.
Each month we will bring you insight from authors across the professional services on one topic. Our aim is to give you the knowledge and tools to help your firm successfully beat the issues identified.
In August we focused on the ‘pain point’ topic ‘The Client of the Future – Innovating Around the Client Experience & Outcomes’. By providing our readers with articles from across professional services, our aim is to build bridges between the professions by sharing insight into how firms are innovating in this area. In this first edition we bring together the articles from our authors in Accountancy, In-House Legal, Law Firms, Management Consultancy and Real Estate & Property, share key themes and provide tips as to how your firm can successfully innovate the future client experience.