HR must consider the implications of new technology for talent development, and also embrace the possibilities of new HR-related technologies, writes Carly Lund, director and global head of organisational leadership at YSC Consulting. Unlike performance, potential is about predicting the likelihood of future success after controlling for contextual factors. Ms Lund says HR firms should consider factors such as cognitive flexibility and innovation, an understanding of big data and artificial intelligence, the presence of a global mindset, and comfort with ambiguity when evaluating the potential of a future leader, using tools such as gamified psychometrics and video-based interviewing drawing on techniques such as facial recognition.

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