“From the Big Four firms, to small family-owned firms, all the way to completely virtual firms, communication is the backbone of a productive work and service environment,” says QuickStart Training president and chief executive Amy Vetter, who stresses the importance of looking beyond traditional phone, text and email channels. Chat tools such as Slack are useful for both internal and external purposes, she says, while a project manager solution with auto-responders and alerts ensure that clients are fully engaged with the work carried out on their behalf.
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Providing insight into technology and innovation in the legal, accountancy property and consultancy sectors.Alternative Insights brings together news, commentary and thought leadership about digital transformation across the entire professional services industry.We collate industry stories on innovation, technology and transformation in the legal, accountancy, management and property consultancy sectors, giving you access to the latest thinking about tech and innovation in the professions.
October 29, 2019
July 9, 2019