Technology teams at large organisations including Ernst & Young are increasingly being encouraged to use their skills to create marketable products and improve operations. IT employees are moving beyond business support functions to develop new tools that can help their employers adapt to change quickly. For example, a team of workers at Ernst & Young has received $100,000 to build a tool that uses automation to manage cybersecurity. “It’s more important than ever for us to make sure the right ideas are bubbling up from people on the ground,” said Jeff Wong, global chief innovation officer for the global consulting firm.

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