The 2019 Business of Law and Legal Technology Survey conducted by business management software provider Aderant saw 31% of respondents say the top challenge facing firms is operational efficiency, while 29% said pricing. Technology adoption (26%), change management (22%) and growing business from existing client accounts (19%) made up the rest of the top five. The study also looked at use of the cloud, with 74% of those polled saying they are slightly or somewhat in the cloud, while just 2% are completely in the cloud. For those yet to do so, 34% of firms are receptive to using cloud services in the future while 1% ruled it out entirely.

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