Shawn Malhotra, CTO of the Corporates Customer Segment at Thomson Reuters, delves into the differences between Robotic Process Automation and an Application Program Interface. Both technologies remove the human element from a process, automatically pulling information from a system, processing it in some way and injecting it back to a (possibly different) system. RPAs are designed to mimic human actions, while APIs integrate across applications, allowing them to interact with each other. RPAs are less flexible, and make their assumptions on current, not potential, user behaviours. An API, meanwhile, is a well-defined software-to-software interface, meaning the applications talk to each other without any user knowledge or intervention and it can cope with huge amounts of data compared to an RPA.
About The Author
Providing insight into technology and innovation in the legal, accountancy property and consultancy sectors. Alternative Insights brings together news, commentary and thought leadership about digital transformation across the entire professional services industry. We collate industry stories on innovation, technology and transformation in the legal, accountancy, management and property consultancy sectors, giving you access to the latest thinking about tech and innovation in the professions.
July 23, 2019
October 28, 2019