How confidence was restored in core applications like metadata cleaning and document comparison at UK firm Hempsons
As a full-service, award-winning UK firm, everyone at Hempsons has a full workload. However, performance issues in core applications were impacting productivity and undermining compliance with key industry regulations.
The business need
- Resolve stability and performance issues
- Relieve pressure on the IT service desk by reducing the number of open tickets
- Restore user faith in metadata functionality
- Meet ISO 27001 controls by preventing inadvertent data breaches
- Improve the firm’s redaction workflow with a PDF file editor that completely burns out the text
Discover how Hempsons found an alternative.