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How Confidence was Restored in Core Applications at UK Firm Hempsons

How confidence was restored in core applications like metadata cleaning and document comparison at UK firm Hempsons

As a full-service, award-winning UK firm, everyone at Hempsons has a full workload. However, performance issues in core applications were impacting productivity and undermining compliance with key industry regulations.

The business need

  • Resolve stability and performance issues
  • Relieve pressure on the IT service desk by reducing the number of open tickets
  • Restore user faith in metadata functionality
  • Meet ISO 27001 controls by preventing inadvertent data breaches
  • Improve the firm’s redaction workflow with a PDF file editor that completely burns out the text

Discover how Hempsons found an alternative.

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