How confidence was restored in core applications like metadata cleaning and document comparison at UK firm Hempsons

As a full-service, award-winning UK firm, everyone at Hempsons has a full workload. However, performance issues in core applications were impacting productivity and undermining compliance with key industry regulations.

The business need

• Resolve stability and performance issues
• Relieve pressure on the IT service desk by reducing the number of open tickets
• Restore user faith in metadata functionality
• Meet ISO 27001 controls by preventing inadvertent data breaches
• Improve the firm’s redaction workflow with a PDF file editor that completely burns out the text

Discover how Hempsons found an alternative.