Dr Matthew Howard is a director of AI at Deloitte in the UK.
In his role, Matthew looks at how AI technology can benefit clients in the professional services space and within Deloitte’s own business. In this blog, he outlines the opportunities and challenges facing professional services in implementing AI.
‘For professional services, the real value of AI – aside from how it can help work internally – is how consultants can build services on top of often pre-existing technology platforms.’
Read more about what Matthew considers the main challenges and opportunities for professional services firms in their approach to AI implementation below.
AI is a broad umbrella that will impact a broad range of processes and industries – everything from language translation to medical advice.
In an industry that relies on understanding vast amounts of data every day, AI can offer significant productivity benefits to professional services firms. Being able to correlate that data and make it meaningful – fast – is one of the most attractive advantages of AI. This is especially true as information analysis becomes increasingly commoditised and firms have to prove they are using the very best technology in order to win and retain clients.